Watertree Health MVP Spotlight: Brian Vickery
The Watertree Health® MVP Program recognizes outstanding talent within our company. This month, we’re spotlighting a man who is behind the scenes and has given nothing less than 100% for the past 4 years.
Our official June MVP is Brian Vickery, who works in Operations as the Production and Logistics Manager. Brian is incredibly dedicated and passionate about what he does. He is responsible for fulfilling card requests, onboarding new Reps, printing, shipping, and more. He’s always on top of his game, making sure that everyone—all 200+ people he supports—has everything they need.
Brian grew up about 6 miles west of the Watertree Health headquarters in Destin, Florida. Before joining the Company in April 2012, he moved his way up in the restaurant industry, loyally working for the same company for about 10 years.
“I really latched on. Now I can’t see myself doing anything else. I really enjoy it and I like coming to work every day. I like the people I work with,” Brian said.
Since Brian started, “There are more people and more card orders to fulfill, but the type of people are the same. The camaraderie is the same, and we all have fun outside of the office, too. Those things will never change. It’s a family environment.” Brian and his significant other Victoria Matthews, who also works in Operations, as the Sales Rep & System Support Director, go to work together every day.
Although the company has drastically grown, Brian has always been able to rise to the occasion and adapt. Over the past 4 years, Brian has learned how to significantly streamline the card production processes, ultimately moving the printing technology in-house.In the “early days”, Operations would rely on outside vendors for card orders. Now we only use them for card materials and ad hoc orders. By doing so, we have brought down production costs significantly, and Brian was a big part of making that happen.
Carol, Brian’s boss and Chief Operations Officer shared, “Even our card material costs have been drastically reduced because of Brian’s ability to build trusting relationships with outside vendors.”
Bringing card production in-house also means we can get cards to Reps really fast. Previously, card orders would take about 4 days to fulfill. Now, it can be done in as little as 2 days.
Brian can print 1300 cards in an hour, or 15,000-20,000 per day. Plus, the machine coding integrates with our system so the codes are always accurately tracked and reported. To get a better understanding of how Brian gets the cards out to our Reps, check out the short video below.
If Brian had a motto, it would be “I’ll make it happen” because he always follows through in a time and cost-efficient way. Carol elaborated, “He is truly someone who comes to anyone and everyone’s assistance regardless of what it is. Brian’s incredibly helpful and reliable.”
“I do my best every day, but it’s a team effort – I couldn’t get something done if I didn’t have any everyone’s assistance, ” Brian said.Always humble, hard working, and ready for fun, Brian is one of the pillars of Watertree Health. We are so lucky to have such an amazing person and MVP on our team!
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