Watertree Health MVP Spotlight: Midge Edmond
Tenacious, determined, goal-oriented and driven to succeed.
Midge Edmond, mother of 10 and grandmother of 24 (going on 25), lives between Georgia and South Carolina, and has been a Watertree Health® Service Representative for about 4 years. This makes her one of the pioneer Reps in our company, and as she likes to say, “Is the tortoise in the story of the tortoise and the hare – slow and steady wins the race.”
When I asked Midge what attracted her to Watertree Health, she said that it’s been one of her prayers for years to be able to do something that allows her to see her kids and grandkids more often. She has also experienced the importance of prescription discount cards firsthand:
My husband has been disabled for over 20 years and several years ago he fell into the donut hole. I looked everywhere for help with the high cost of his medications. When a friend called me about Watertree Health, I just knew that it was the answer for me and that I had to share it with others.
Not only has Midge shared the Watertree Health Prescription Assistance Program with others, but also her persistence has made her one of the top Reps in the company. When the program benefitting Make-A-Wish® began in November 2014, Midge jumped right on board.
I’ve been amazed at how many people behind the counter have been touched by Make-A-Wish. For example, one of the pharmacy technicians had a wish granted! And at least 10 more technicians have had a family member have a wish granted. I’ve been encouraging one technician to apply for her 3-year-old daughter who has leukemia. The Make-A-Wish ripple effect is amazing.
In addition to helping grow donations for Make-A-Wish, Midge has also helped many other team members grow, including her own Director, Trina. Trina shared, “Midge taught me how to be a better manager and keeps me organized. Not to mention, every time I call her, she’s open, adaptable and always ready for the next challenge. Not only is she ready, but she excels.”
“This job is not only about building relationships outside of the company; it’s about building relationships inside too,” Midge said. “I’m not a great salesman, but I’m a great relationship-builder.”
Midge has grown very close with fellow Reps Candy Sleight, Kelly Harding, and also recruited a dear friend, Wayne Dalton. Their close-knit work family continues to mentor one another and help each other grow to help even more people afford the medications they need to stay healthy.
Since becoming a Rep, Midge has witnessed some amazing savings stories. For example: “I stood behind a couple discussing if they could get their meds or not. The tech ran our card and saved them $27 off and $32 off. They both just beamed and hugged each other.”
Another story Midge shared involved a pharmacy technician who doubted the significance of the card. “A woman had been paying $375 per month for over 6 years for her medication. Our card brought the cost down to $175! The woman sat in the chair and cried for 20 minutes while they filled her prescription. Needless to say the tech became a believer!”
All of these elements are what has kept Midge going for the last 4 years. She reflected:
My meeting with Trina for training is probably my very best memory that keeps me going. When I met her I knew that I knew that I was supposed to work for this company. It was good that I had that conviction deep down because there have been many times over these 4 years when I almost gave up. I have relied on a couple of Make-A-Wish children’s stories to push me on. I remind myself of the Little Engine that Could. I think I can, I think I can, I know I can!!!
We know you can because we’ve seen what amazing things you’ve done for your family, community, and Watertree Health. Thank you for sticking with us through thick and thin. We are so lucky to have you be on our team. Congratulations MVP! You truly are an amazing inspiration to us all.
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